FAQ

Frequently Asked Questions

Products

Are your products food-safe?

Yes. Our silicone products are made from high-quality, food-grade silicone and are BPA-free, making them safe for everyday food storage and kitchen use.

Are your products dishwasher safe?

Yes. Most of our silicone products are dishwasher safe. Please refer to the care instructions included with your product.

Can I use your products in the microwave and freezer?

Yes. Most of our silicone products are microwave, freezer, and refrigerator safe. Always follow the care instructions provided with your product.

Shipping

Where do you ship?

We currently ship within the United States.

How long does shipping take?

Shipping times vary depending on the product and destination. Tracking information will be provided once your order ships.

How do I track my order?

You'll receive an email with tracking information after your order ships. If you purchased through Amazon, you can also track your order through your Amazon account.

Returns

What is your return policy?

Amazon orders follow Amazon's return policy. Orders placed through our website may be returned within 30 days if they are unused and in their original packaging.

What if my product arrives damaged?

Please contact us within 7 days of delivery with your order number and photos of the damaged item. We'll work with you to resolve the issue as quickly as possible.